Privacy Policy

 

Introduction

 

Snaily.io (“Snaily,” “we,” “us”) helps sales managers, lead generators, marketers, recruiters, and all other LinkedIn members avoid their daily routine. Snaily automates sending messages, connecting with new people on LinkedIn, and provides a plethora of online services aimed at freeing up time for smart working.

 

We are committed to being transparent about the data we collect about our users (“you” and “your”). Therefore, we developed this Privacy Policy (“Privacy Policy” or “Policy”) to inform you about how the data may be used and with whom it might be shared.

 

This Privacy Policy applies to the Snaily.io website and the Snaily Chrome Extension (“Services”). If you disagree with the data practices described in this Privacy Policy, you should refrain from using the Services.

 

We periodically update this Privacy Policy. While we will notify you of any significant changes, we also encourage you to review this Policy from time to time.

 

Data we collect

 

To create an account, you must provide data, including your name, email address and/or mobile number, and a password. You can register and log in using your Google Account. If you sign up for a Premium Service, you must provide payment (e.g., credit card) and billing details.

 

You aren’t required to provide additional profile information; however, furnishing such details can help you derive more benefits from our Services.

 

We log usage data when you access or use our Services, including our site and Chrome Extension. This might be when you view or click on content or ads (whether on our sites or extensions), perform a search, or install/update our Chrome extension. We utilize log-ins, cookies, device information, and internet protocol (“IP”) addresses to identify you and document your usage.

 

When you visit or depart from our Services, we obtain the URL of both the site you came from and the one you proceed to, as well as the time of your visit. We also gather data about your network and device, such as IP address, proxy server, operating system, web browser and add-ons, device identifier, features, cookie IDs, and/or ISP or mobile carrier details. If you use our Services from a mobile device, it will share location data based on your device settings.

 

The Services are not crafted for individuals under 18. We do not intentionally gather information about this age group. If you think we have inadvertently obtained data about someone under 18, please reach out to us at support@snaily.io, so we can erase that information.

 

We only collect and process your personal data when there’s a lawful basis for it. This includes instances of given consent, a contractual necessity, or “legitimate interests.”

 

How we use the data we collect

 

The information we gather is strictly used in line with this Privacy Policy. Customers who engage with our Services must adhere to this Policy.

 

We deploy data, including public feedback, to further the R&D for our Services. This aims to provide you and others with a superior, intuitive, and personalised experience, and to boost membership and engagement with our Services.

 

We use the gathered data (which might include your communications) to delve into, address, and solve complaints and Service anomalies (e.g., bugs).

 

We utilise your information to craft and disseminate insights that don’t single you out. For instance, your details might be employed to generate statistics about our user base, their professions, or industries, or to evaluate ad interactions.

 

If you share credit card details, we exclusively use it to assess your financial standing and to bill you. Credit card processing is managed by a third-party provider who isn’t permitted to store, keep, or employ your details beyond processing payments on our behalf.

 

Our website may feature links to other sites. Please note that we neither govern nor are responsible for the content or practices of these external sites. Linking doesn’t signify our endorsement. This Privacy Policy doesn’t cover these external sites, which will have their own privacy directives.

 

We’ll communicate with you via email, phone, notices on our platforms, and other methods, encompassing text messages and push alerts. Our communications can pertain to Service availability, security concerns, or other service-related matters. We might also send instructions regarding Service usage or promotional content from us and our associates.

 

How we share the data we collect

 

To offer our Services, we might engage external entities for tasks like maintenance, analysis, audit, payments, fraud detection, marketing, and development. They’ll only access your data as reasonably required and are bound to not disclose or use it for unrelated reasons.

 

Analytics

 

Among other services, we use Google Analytics, which collects and processes non-personally identifiable information. This is done to enhance our Services’ usability and for promotional purposes. Google Analytics, a web analysis service, tracks and reports user traffic. They might share the data with other Google services. For an in-depth understanding of Google’s privacy measures, visit www.google.com/analytics/policies/.

 

Payment providers

 

When making payments via our platform, we use third-party payment processors. We only receive transaction details and confirmations, not your actual payment specifics. Payment processors handle your payment information, which encompasses your payment card data, independently. For a comprehensive view of how these third-party payment processors manage your payment details, it’s best to consult their respective websites or contact them directly.

 

Integrated plug-ins

 

The platform facilitates third-party software integrations via an API. Do note, when you interact with these third-party platforms, you’re directly providing them with your data.

 

Other disclosures

 

Besides the aforementioned purposes, your data might be disclosed:

 

If legally mandated, connected to legal proceedings, or to uphold, assert, or defend our rights.

 

In scenarios where our company, rights, platform, or its components are sold or transferred to third parties.

 

Outside of what’s stated in this notice, we don’t sell, share, or rent your data to third parties.

 

Retention and data subject rights

 

Typically, as long as your account exists, we’ll keep hold of your data. However, there are situations where we might delete or anonymize your details sooner. You have the right to inquire about or access the data we have related to you. You’re also entitled to correct, delete, or place restrictions on your data’s processing or transfer. You possess the right to data portability. You can make specific requests to ensure your personal data is only used for the intended purposes for which it was initially furnished.

 

Cookie Policy

 

Our Services deploy cookies. These small text files help streamline your experience by saving browsing preferences. They enhance the website’s performance and enable us to remember the choices you make while browsing. For further insights, refer to our Cookie Policy.

 

Data security

 

We place significant emphasis on the security of your data. We uphold advanced encryption and security protocols to shield your data. We secure your information, ensuring it’s not lost, misused, or accessed without authorization. Furthermore, we restrict access to your data to only those employees, representatives, and third-party contractors who need the information to offer our Services.

 

Contact us

 

If you have questions or require clarity regarding the use or collection of your data or about our Privacy Policy, don’t hesitate to get in touch at support@snaily.io.